Data Deletion
How to request deletion of your data from Vendrex.
We respect your right to control your data. This page explains how to request deletion of your account and associated data from Vendrex.
What data is deleted
When you request account deletion, the following data is permanently removed:
- Your account profile (name, email, phone number)
- All products and inventory data
- Sales and transaction history
- Customer records
- Employee accounts and permissions
- Expense records
- Purchase orders
- Store settings and preferences
What data is retained
In some cases, we may need to retain certain data to comply with legal obligations:
- Financial transaction records may be retained for tax and accounting purposes as required by law
- Anonymized, aggregated data that cannot identify you may be retained for analytics
How to request deletion
To request deletion of your account and data, you have two options:
Option 1: In-App Deletion
Go to Settings > Account > Delete Account in the Vendrex app. Follow the prompts to confirm deletion.
Option 2: Contact Support
Send an email to support@vendrex.store from the email address associated with your account. Include "Data Deletion Request" in the subject line.
Processing time
We will process your deletion request within 30 days. You will receive a confirmation email once the deletion is complete.
Before you delete
Please note that account deletion is permanent and cannot be undone. We recommend exporting any data you wish to keep before requesting deletion. Contact our support team if you need help exporting your data.